Metropolitan Commercial Bank

A New York bank fined in 2023 over a prepaid card program run by a third-party program manager.

Metropolitan Commercial Bank is a New York state-chartered bank and Federal Reserve member. In October 2023 the Federal Reserve took enforcement action with a cease-and-desist order (docket 23-018-B-SM) with a $14,478,676 civil money penalty, and the New York State Department of Financial Services issued a consent order with a $15,000,000 penalty.

Both concerned customer identification failures and weak oversight in a prepaid card program run with former program manager MovoCash, whose accounts were used in 2020 to collect fraudulent unemployment benefits. The Federal Reserve terminated its order on December 4, 2025.

Country
United States
Primary federal regulator
Federal Reserve
State regulator
New York State Department of Financial Services
Charter type
State-chartered commercial bank, Federal Reserve member
FDIC certificate number
34699
Publicly announced fintech partners
MovoCash (former prepaid program manager named in the 2023 orders; relationship ended in 2020)
Enforcement actions (regulator records)
DocumentRegulatorIssuedStatus
23-018-B-SM cease-and-desist order and $14,478,676 civil money penaltyFederal ReserveOct 16, 2023Terminated Dec 4, 2025
Consent order with $15,000,000 penalty (same matter)NYDFSOct 18, 2023Penalty and reporting order
Date checked

Questions

Why was Metropolitan Commercial Bank fined?
Regulators found customer identification program violations and weak third-party risk management in a prepaid card program run with a third-party program manager.
Is the Federal Reserve order against Metropolitan Commercial Bank still in force?
No. The Federal Reserve terminated the October 16, 2023 cease-and-desist order on December 4, 2025.
What did the order require?
Board oversight, stronger customer identification and due diligence, and a risk management program for prepaid card program managers covering onboarding, monitoring and termination.

See also

Sources

Source: FDIC BankFind, the FDIC, OCC and Federal Reserve enforcement records and state regulators’ orders, plus partner announcements by the banks or fintechs, as linked in each profile. How we build and refresh profiles: methodology.

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