Green Dot Bank

A Utah bank behind prepaid and BaaS programs, under a Federal Reserve order and $44 million penalty since 2024.

Green Dot Bank is a state-chartered bank in Provo, Utah, a Federal Reserve member and a subsidiary of Green Dot Corporation. The Federal Reserve’s enforcement action of July 19, 2024, a cease-and-desist order against the bank and its holding company, imposed a $44 million civil money penalty. It addresses unfair and deceptive practices in marketing and servicing general purpose reloadable prepaid card accounts and in tax refund processing offered with a third party, plus weaknesses in consumer compliance risk management and anti-money-laundering programs.

The Federal Reserve had published no termination as of September 26, 2026.

Country
United States
Primary federal regulator
Federal Reserve
State regulator
Utah Department of Financial Institutions
Charter type
State-chartered commercial bank, Federal Reserve member
FDIC certificate number
22653
Publicly announced fintech partners
Apple Cash (Apple states Apple Cash services are provided by Green Dot Bank)
Enforcement actions (regulator records)
DocumentRegulatorIssuedStatus
24-005-B-SM, 24-005-B-HC cease-and-desist order and $44,000,000 civil money penaltyFederal ReserveJul 19, 2024In force (no termination published)
Date checked

Questions

Why was Green Dot fined by the Federal Reserve?
For deceptive and unfair practices in its prepaid card accounts and tax refund processing services, and for deficient consumer compliance and AML programs; the penalty was $44 million.
Is the Green Dot order still in force?
The Federal Reserve had published no termination of the July 19, 2024 order as of September 26, 2026.
Which fintechs use Green Dot Bank?
Apple states that Apple Cash services are provided by Green Dot Bank.

See also

Sources

Source: FDIC BankFind, the FDIC, OCC and Federal Reserve enforcement records and state regulators’ orders, plus partner announcements by the banks or fintechs, as linked in each profile. How we build and refresh profiles: methodology.

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